91ºÚÁÏÍø

The following guidelines apply to any user connecting any device to 91ºÚÁÏÍønet. 91ºÚÁÏÍønet is the campus-wide data communications infrastructure primarily utilizing Ethernet standards for media, and using TCP/IP as the communication protocol. 91ºÚÁÏÍønet is managed and maintained by 91ºÚÁÏÍø Information Services Networking and Telecommunications department. These guidelines were developed to ensure the stability and security of 91ºÚÁÏÍønet and the protection of ALL network users. Infringement of these guidelines may result in one or more of the following: unreachable systems connected to 91ºÚÁÏÍønet; temporary or prolonged loss of the individual's 91ºÚÁÏÍønet connection; server outage; assessment of wiring or repair charges; assessment of damages caused to 91ºÚÁÏÍønet hardware or other University property.

1. The University of Missouri  applies to all faculty, staff, students and affiliated users of the network to support the university’s mission and goals. Network devices (devices) include, but are not limited to, computers, printers and other equipment necessary to obtain access to 91ºÚÁÏÍønet and/or the Internet.
2. The user accepts full responsibility for any and all network activities over the connection, including ensuring their connection is not used for hacking activity. The user is responsible for maintaining their network devices in a secure and controlled manner. (e.g. appropriate anti-virus software must be installed and updated to current configurations).  The user is responsible for maintaining backups of all of their information and data.
3. Any faculty, researcher or staff can obtain a connection to 91ºÚÁÏÍønet for an authorized network device.  To start the process, submit a Service Order to Networking and Telecommunications. The Service Order should contain funding information, contact person and exact room location where the data jack is needed. An Activation Fee will be charged for an existing network data jack. An Installation Fee will be charged by Networking and Telecommunications for the installation of the network data jack, if one does not exist, at the desired location. The network data jack will be completely tested by Networking and Telecommunications before activation. Normally, only one or two network data jacks will be installed within a normal office. However, situations requiring more network connections per room will be supported. (e.g., servers, shared laser printers, and computer labs, large offices, etc.). The installation of repeaters or other networking devices by anyone other than 91ºÚÁÏÍø IS staff is strictly prohibited. Ports will be monitored and will be shutdown according to the ‘Data Jack Shut Down and Reconnect’ procedure document, when multiple devices are detected on a single network data jack.
4. At this time, students are only allowed to connect privately owned devices to 91ºÚÁÏÍønet data jacks in the following situations:
   
   1. Students living in one of the Residence Halls may use data services provided in the residences (See guidelines on computers in the Residence Halls).
   2. Student Common Areas such as Miller Nichols Library Commons, the Bloch School Lounge, and the Law School Lounge.
   3. Wireless access is available for student use on limited devices. Refer to the map of coverage areas for more information.
   4. ILE workstation data jacks. Special data jacks are located on the computer-enabled lecterns in certain classrooms.
5. Students may use University-owned network devices, as approved by the appropriate faculty, researchers or staff. This authorization includes the use of the Student General Use Laboratories.
6. The network data jacks, routing equipment and switching equipment are University property. 91ºÚÁÏÍø IS Networking and Telecommunications staff are the only personnel authorized to install, reinstall or relocate them. Please notify Networking and Telecommunications at 816-235-2000, if a network jack becomes damaged or disconnected from its anchor point. If a network jack must be moved to a new location, then simply submit a Service Order to Networking and Telecommunications.
7. To obtain full benefit from the 91ºÚÁÏÍønet connection, some basic training will be available. Most IT Liaisons provide the required training and installation support. However, to fill any gaps, 91ºÚÁÏÍø IS will offer training for department support staff on installation and configuration of network client software and hardware. If Liaisons are unavailable, 91ºÚÁÏÍø IS will install and configure supported software and hardware. 91ºÚÁÏÍø IS provides training on basic applications packages. Contact the Call Center, 816-235-2000, for further information on training.
8. No Server services can be defined or offered over the 91ºÚÁÏÍønet connection without advance approval from 91ºÚÁÏÍø IS. This includes, but is not limited to, LAN File Servers, printer servers, web servers, FTP servers, news servers and mail servers. This is to ensure that any services that are to be offered on the network are allowed through the proper campus firewalls, and other security measures put into place on the network.  You should contact the Technology Support Center at 816-235-2000 or callcenter@umkc.edu to request allowances for such services. The typical turn-around time will be 1-business day.
9. Peer-to-peer file swapping services, e.g., Kazaa and BitTorrent, consume large amounts of network bandwidth due to their ‘swarm’ and ‘mesh’ technologies, and are frequently used for copyright infringement. Due to the nature of these programs they will not be permitted on 91ºÚÁÏÍønet.
10. Improperly installed routers, hubs and other networking equipment can result in network bridging and network routing loops. These devices can also result in other forms of degraded service due to lack of QoS (Quality of Service) and other similar controls. 91ºÚÁÏÍønet routers, wireless network devices and switches (both hardware and software) are configured to effectively and efficiently route data throughout the campus network. Departments or units are not allowed to install routers, switches, hubs, repeaters, wireless hubs or other networking equipment that will be connected to 91ºÚÁÏÍønet, without permission from 91ºÚÁÏÍø IS. All backbone and building network cables and equipment will be purchased and managed by 91ºÚÁÏÍø IS. A department or unit may turn an unauthorized network device to 91ºÚÁÏÍø IS. 91ºÚÁÏÍø IS will then replace the unauthorized device with an authorized device if the operation of the device is necessary to accomplish department or unit goals. This turn-in period expires on December 31, 2006, and will only apply to devices purchased prior to November 1, 2005.
11. Network traffic originating from a 91ºÚÁÏÍønet connection must not jeopardize or impede use of the network. This includes, but is not limited to, excessive bandwidth usage, detrimental usage, and usage not in accordance with the Acceptable Use Policy and this document. If traffic that is detrimental to the campus network is detected, such as error packets, jam packets, and other malformed or attack-type packets, the data jack will be shutdown according to the ‘Data Jack Shut Down and Reconnect’ procedure document.
12. A static IP address is assigned to an authorized network device must only be used on that device. IP addresses cannot be transferred to other devices without prior consent from 91ºÚÁÏÍø IS. DHCP is available in all campus buildings to dynamically assign IP addresses. A unique DNS hostname may be requested for a device. This hostname should not be modified once assigned. Users may request DNS aliases to a hostname as needed. Requests for static IP addresses and DNS records should be made by contacting the Technology Support Center at techsupportcenter@umkc.edu or calling 816-235-2000. These requests will be fulfilled as soon as possible, usually within 2 business days.
13. is normally available 24 hours a day, 7 days a week. A maintenance window has been scheduled between Midnight Saturday and 8 AM Sunday. It is during this period, 91ºÚÁÏÍønet maintenance is routinely performed. Routers, hubs, or other networking equipment may be down during this time without prior notification. Full access to File Servers, computer systems, databases, or off-campus networks may vary. Please contact the Technology Support Center, 816-235-2000, for further information regarding scheduled maintenance.
14. The Technology Support Center hours are 7 AM until 7 PM Monday through Thursday and 7 AM until 5 PM Friday - excluding University holidays and periods of suspended operations. 91ºÚÁÏÍønet is monitored 24 hours a day, 7 days a week. Network support staff are automatically notified about major networking problems. Problems or questions concerning the use of the 91ºÚÁÏÍønet should be directed to the Technology Support Center, 816-235-2000. This number may also be used after hours, from which a calling service will contact after-hours support personnel.
15. 91ºÚÁÏÍønet outages will be of several types: Scheduled, Unscheduled and Other Network Outages.
    1. Occasionally, routine maintenance of 91ºÚÁÏÍønet facilities will be required and scheduled during the weekly maintenance window (see 13. above). A web page of Networking Information/Events is maintained so that users can check on scheduled outages or other information related to 91ºÚÁÏÍønet.
    2. Unscheduled outages are beyond the control of the 91ºÚÁÏÍønet management team. Major 91ºÚÁÏÍønet outages (e.g., routers, building wiring hubs, links to MOREnet and the Internet, etc.) will be automatically detected and reported to the 91ºÚÁÏÍønet management team for corrective action.
    3. Other network outages pertain to specific resources (e.g., a File Server, E-Mail Server, Media Server, Web Server, etc. or any other resource normally accessed via 91ºÚÁÏÍønet) not being available when needed. Most of these outages will be outside of the purview of the 91ºÚÁÏÍønet management team, but will be reported to the proper organizations as soon as possible. Notices of planned outages will be communicated by appropriate methods. The time to repair such outages is variable and beyond the control of the 91ºÚÁÏÍønet management team. A database of campus network resources will be maintained and network access verified. Some outages will be reported directly to the 91ºÚÁÏÍønet management team for possible corrective action. General access to some monitored links is available through the IS website.
16. Departments who operate their own servers, and whose users also contact the Technology Support Center for assistance calls, should contact the Technology Support Center at 816-235-2000 if they have any planned or unplanned outages. This will ensure that the Technology Support Center can help field any questions related to the departmental server outage.
17. This policy will be reviewed on a 3-year cycle unless a significant technology changes in a way that affects the applicability of this policy.